Subject: Thank you
I have been a distributor since the mid-80’s. Multipure has always been so great to work with. Customer service is the best. The other day I ordered a new faucet from Multipure for my daughter and when I received it, I noticed a package of installation parts included in a small plastic bag that I did not order. I checked the invoice and was not charged for this. I did not think much of it as I thought I did not need it. When I went to install the faucet, my daughter had ordered a new main faucet that changed everything regarding the plumbing. I scratched my head for quite a while trying to figure out how to make things work. I saw the small bag of parts sent me with my order and low and behold, it was exactly what I needed to make it all work. I was so happy to have the parts and I want to thank Multipure for once again being the great company and thoughtful customer service you are. God bless whoever included the parts with my order. Thank you so much and Merry Christmas to all the team at Multipure.
Jerry Celski Distributor # 153329
Thank you for your kind words! We work very hard to ensure a great product experience for our customers, and we very much appreciate hearing your satisfaction. At Multipure, we understand that sometimes it is the little things that can make a big difference for the customer! Thank you for the Christmas greetings, and we wish you a Merry Christmas and Happy Holidays, as well!